A simplified end-to-end commerce management experience that achieves successful business outcomes and customer experiences across all product types, offers, content, price, routes-to-market, and business models. Prioritizing, designing, creating and maintaining new experiences will be efficient, value-oriented and human-centered.
Commerce Management Experience is tasked with providing a simplified End-to-End commerce management experience by empowering cross-functional people, processes and systems to make decisive progress by optimizing the process of prioritizing, designing, creating, & maintaining capabilities and experiences
Designing, developing, and delivering new commerce capabilities and experiences takes too long and costs too much. The Commerce Management Experience pod was created with the vision to:
Reduce the cost and increase the speed of DTX transformation
Enable data and content structure to provide business capabilities better than industry standard
Execute lean, reusable solutions and anticipate rapid changes
1. Product data optimized for supply chain
2. Multiple pricing teams working within complex ecosystem to preserve offline margin vs. online demand and CX
3. Supply chain and inventory optimized for manufacturing
4. Distribute ownership of online content and management
5. No standardized template for offer creation
6. Limited automation creating manual effort
